A family vacation concierge service is personalized travel planning built around your whole group, not a single traveler. I design the destination, accommodations, and daily flow of your trip around the ages and interests actually sitting at your dinner table, coordinate every moving piece from flights to shore excursions, and stay reachable before, during, and after you travel.

This is for Midwest families who want a trip that works for grandparents, teenagers, and toddlers alike, without spending weeks cross-referencing hotel reviews and cruise deck plans themselves. I'm Irina Koshkin, founder of MIRUS Travel, a boutique travel advisory based in New York. I work with families across the Midwest and nationwide by phone, video call, text, and email, and I personally follow up within 24 hours of every inquiry.

What Concierge-Level Family Trip Planning Actually Includes

Concierge planning starts with a real conversation about who is traveling. A trip that delights a toddler and a set of grandparents looks different from one built around teenagers who want more independence, so I match the destination, room configuration, and pace of the itinerary to your specific mix of ages rather than handing everyone the same generic package.

From there, I handle the logistics that tend to eat up a family's planning time: connecting or adjoining rooms, group transfers, dining reservations that suit picky eaters and adventurous ones alike, and the timing of activities so nobody is rushing a nap schedule to make an excursion. Because I work directly with travel partners like Club Med, Sandals, Disney Cruise Line, Royal Caribbean International, and Globus Family of Brands, I can often secure upgrades, onboard credit, or amenities that aren't available booking directly. You can browse the range of partners I work with on the partners page.

Support doesn't end once you check in, either. If a flight shifts, a shore excursion needs rebooking, or a question comes up mid-trip, I'm a text or call away for the full length of your vacation.

How This Differs from Booking Through a Generic Travel Site

A generic booking site can show you rooms and prices, but it can't tell you which resort actually handles a family of six well, which ship's kids' club fits your children's ages, or which itinerary will leave everyone rested instead of exhausted. That judgment comes from experience, and it's the difference between a trip that looks good on paper and one that actually feels easy to live through.

As a Travel Leaders Network Super Agent affiliated with BNT Travel Group, with about a decade in the travel industry, I bring that judgment to every family I work with, along with a single point of contact for the entire trip instead of a different call center representative each time something changes. You can read more about my background on the about page, and see what past clients have said in the reviews section, where I currently hold a 5.0 average rating from 28 verified client reviews on Travel Leaders.

The Kinds of Family Getaways I Design

Family vacations aren't one shape, so I plan across several formats depending on what your group actually wants:

  • Beach resort escapes — all-inclusive stays through partners like Sandals and Club Med, where kids' programs and adult time can coexist under one roof.
  • Ocean and river cruises — family-friendly sailings with lines including Disney Cruise Line, Royal Caribbean International, Celebrity Cruises, Princess Cruises, and Norwegian Cruise Line, plus Tauck River Cruises for a slower-paced itinerary.
  • Guided multi-generational tours — structured trips through Europe, Asia, or an Africa safari with Globus Family of Brands, where the logistics are handled and every generation stays engaged.

Many of these trips double as milestone celebrations, too. You can see the range of occasions I plan for, from reunions to anniversaries, on the occasions page.

My Planning Process, From First Conversation to Departure

The process begins with a conversation, by phone, video, text, or email, about your family's dates, budget range, and what a great trip would actually look like for your group. From there, I put together options that fit those ages and interests rather than a single generic itinerary, and I refine the details with you until the plan feels right.

Once you're ready, I handle the booking, request any upgrades or amenities available through my partners, and send you a clear itinerary well ahead of departure. Because everything is handled remotely, being based in the Midwest is never a barrier. You never need to visit an office or be near New York; every part of this process happens over the phone, on a video call, by text, or through email, on your schedule.