A family vacation concierge service means I handle every layer of planning your trip — matching destinations and accommodations to the ages and interests in your group, coordinating logistics with vetted travel partners, and staying reachable while you're actually traveling — so your family shows up and enjoys the trip instead of spending months researching it. It's built for parents who want a real vacation, not a second job spent comparing flights, resorts, and excursions across a dozen browser tabs.
I'm Irina Koshkin, founder of MIRUS Travel, a boutique advisory based in New York, NY. I work with families across the country by phone, video call, text, and email, so whether you're in Brooklyn, Buffalo, or anywhere else, you get the same hands-on planning and a personal follow-up within 24 hours of reaching out.
What Concierge-Level Family Trip Planning Actually Includes
When a family reaches out to me, I start by learning who's actually going on this trip — ages, mobility, food preferences, activity level, and what "relaxing" looks like for each generation involved. From there, I match that group to a destination and property type built to support it, whether that's a family-friendly beach resort, a multigenerational cruise, or a guided tour with room for different paces.
Beyond matching people to places, concierge planning means handling the logistics that eat up hours if you tackle them yourself: connecting or adjoining rooms, group dining reservations, private transfers between airport and resort, and any paperwork required for travel abroad. I also work with partners like Club Med, Sandals, and Disney Cruise Line to secure amenities and upgrades — preferred cabin categories, resort credits, or kids' program enrollment among them — that aren't always visible when you book directly online.
Once your family is actually traveling, I stay reachable. If a flight gets delayed, a reservation needs adjusting, or someone in your group needs a change mid-trip, you can reach me directly instead of sitting on hold with a call center. That kind of coverage matters most with a family in tow, when a small hiccup can otherwise derail an entire day.
How This Differs From Booking on a Generic Travel Site
Booking through a generic online travel site works fine when you know exactly what you want and don't mind troubleshooting problems yourself. Concierge planning is different because I'm the single point of contact from the first conversation through the return flight home, and I already know which properties genuinely suit families rather than couples or solo travelers.
I also bring context a search engine can't offer: which resorts handle a toddler and a teenager well on the same trip, which cruise lines have kids' clubs worth the hype, and where "family suite" photos online don't quite match the real square footage. That comes from ongoing relationships with travel partners and from planning these trips as my profession, not from a filtered search result. You can read what past clients have said about working with me on my client testimonials page.
A generic site also leaves you to sort out the fine print alone — cancellation windows, deposit schedules, what's actually included versus billed as an add-on. I walk you through those details up front, so there are no surprises once your family has already committed to a trip.
The Kinds of Family Vacations I Design
Families come to me with very different pictures of a good trip, and I design around that instead of pushing one format. Some of the getaways I plan most often include:
- All-inclusive beach resorts across the Caribbean and Mexico, where everyone can move between pool, beach, and kids' programming at their own pace
- Ocean cruises with lines including Royal Caribbean International, Celebrity Cruises, Princess Cruises, Norwegian Cruise Line, and Disney Cruise Line, which work well for multigenerational groups who want built-in variety
- Guided tours across Europe, Asia, and African safari destinations for families ready to explore more actively together
- River cruises through Tauck River Cruises for families who prefer a slower, more immersive pace
You can browse the range of places I plan for on my destinations page, and see how family trips fit alongside the other milestone occasions I handle, from honeymoons to anniversaries, on my occasions page.
From First Conversation to Departure: My Planning Process
The process starts with a conversation, not a form filled out alone. I ask about your family's travel style, budget range, and what would make this specific trip feel successful, then I personally follow up within 24 hours with a shortlist of options that fit.
From there, I handle the research, comparisons, and back-and-forth with travel partners so you're choosing between a small handful of well-matched options instead of sorting through hundreds. Once you decide, I manage the booking, payments, and any documentation your trip requires, and I check in again as your departure date approaches to confirm every detail is locked in.
Because I work with clients nationwide by phone, video, text, and email, none of this planning requires an in-person meeting. New York families I've worked with have planned entire trips around their own schedules, fitting calls in around work and school pickups. You can learn more about my background as a Travel Leaders Network Super Agent on my about page.
Support Before, During, and After Your Trip
Concierge service doesn't end when your booking is confirmed. I'm available for questions as your trip approaches, whether that's about packing for a safari, what to expect on embarkation day, or how to time a passport renewal.
I also follow up after your family is home, which is part of why clients keep coming back and referring family members of their own. Milestone family trips — a big anniversary, a graduation, a first international trip together — deserve that same continuity of care from planning through the goodbyes at the airport.
If you're weighing whether this kind of planning makes sense for your next family trip, I'm always happy to talk through it before you commit to anything. There's no pressure to book on that first conversation — I'd rather you feel confident about the plan than rushed into it.